FAQ
My "Fantasy Inspired" Collection is currently not available to order as I work on fulfilling my current open orders. I will reopen the collection October 26th at 3pm EST for new orders to be placed! IMPORTANT: Orders will ship in 5-6 weeks. Thank you so much for your interest and all your support during this exciting time for me and my small business!
Upcoming Releases (all times EST):
October 26th: Fantasy Collection reopens!
October, tbd: October Vibes Collection
November, tbd: stained glass sword preorder
December 7th or 8th tbd: Fantasy Collection reopens
* Updated 10/21/24:
I am currently working on orders placed up to and including 9/28/24. Thanks for your patience! All items in my shop are made to order, currently please allow 5-6 weeks in addition to shipping, unless specified as "Ready to Ship" in the product listing.
I am currently working on Shards of Narsil pre-orders placed on in September!
If your order is time sensitive (e.g. for a birthday or special event) please contact me BEFORE ordering and I will do my best to accomodate your needs. I will not be able to meet your needs if you contact me AFTER placing your order.
Estimated Shipping
Any items in the category "Ready to Ship" are in stock, available for purchase and immediate shipping!
If you would like to have a specific estimated time for shipping of any other products please use our contact form or contact Ashley at [email protected]
Domestic Shipping
Most items are made to order (except one of a kind and ready to ship pieces). Check above for delivery estimates. If your order is time sensitive please let me know and I will do my best to accommodate!All orders are sent out using USPS. A tracking confirmation will be sent out by email and domestic shipments should arrive 3-7 days from the time it is sent depending on USPS service. Once shipments are shipped the length of the USPS delivery time is out of my control.
Shipping costs cover packaging, weight and insurance due to the fragility of glass. If an order arrives damaged please email me with photos as soon as possible at abjglassworks (at) gmail (dot) com. I will issue a refund (for one of a kind pieces) or send out a replacement and issue a claim upon confirmation.
Please email me with any special shipping requests (expedited shipping or gift packaging).
International Shipping
Shipping quotes are for USPS Service.
ABJ Glassworks is not accountable for any duty or customs charges that may occur during international shipment. Please keep this in mind when ordering and be aware of your country's postal policies. We also cannot be held responsible for items lost or stolen during transit. Please contact us if you would like to add insurance to your postage, or upgrade for quicker delivery and we will invoice you for the additional fee.Presently, the only sword design that I send abroad is my Sting inspired blade, which I will ship to Canada. Due to the delicate nature of the swords I cannot send my longer/large sword designs. I will try to find solutions to this in the future, but for now I don'y feel confident sending them internationally. I offer up my sincerest apologies, but I do send all of my other designs internationally!
Terms, Refunds & Exchanges
I attempt to list and photograph my works as accurately as possible, with full measurements and color descriptions.
If you would like to exchange an object, please inquire within 10 days following the receipt of the object. be sure to include the following in your package: your name, address, order number, the item you wish to exchange for, and a check for the price difference. Items must be shipped back in the condition in which they were received - with the original tags and packaging
If what you received is as described but you wish to return it, you can do so for store credit or I will issue a refund less 10% for fees/expenses incurred. The buyer must contact me within 10 days of receiving the item in order to be eligible to return it. The buyer is also responsible for return shipping to my studio. Postage and packaging are non-refundable.
If the object received is damaged, please contact me within 48 hours with a photograph of the damage incurred to your item.
Custom orders are final sale and ineligible for return or exchange.
Custom Work
I am more than happy to create custom works, please contact me with your idea(s).
If you would like something listed made in colored glass please let me know what color(s) and I will email back with samples and pricing. Anything listed can also be made in alternative sizes (larger or smaller).
Additional Information & FAQs
All pieces are made using non-toxic flux, lead-free glass and a lead-free, silver alloy solder.
Glass is a fragile medium and all pieces should be used with care. Although they are very strong as a whole, all terrariums are intended for inside use only. They are not suitable for use outdoors.
WHOLESALE & TO THE TRADE: Wholesale purchases are available to qualifying retailers. Please contact me if you would like to discuss wholesale.
PRESS: For press and other inquiries, please email: abjglassworks (at) gmail (dot) com
By placing an order from my shop, you agree to the shop policies.